Sunday 29 March 2020

UPDATED: Zoom beams iOS user data to Facebook for targeted ads

According to ITPro, Zoom has updated the code in its platform to remove the in-app ‘Login with Facebook’ feature on iOS platforms after it emerged the Facebook SDK was unnecessarily collecting user device information.

The conferencing app, which has exploded in popularity, doesn’t explicitly say it sends data to Facebook in its privacy policy

The video conferencing platform Zoom is sending iOS users’ analytics data to Facebook without explicit consent, even if users don’t have an account with the social networking giant.

The popularity of the online communications software has exploded in the last few weeks as more and more workers and individuals adjust to remote working and life in self-isolation, and search for ways to stay in touch.

Zoom is transferring some user data to Facebook through one of the social media platform’s software development kits (SDKs), however, according to an analysis by Motherboard. Zoom users may not be aware this is happening, however. 

The conferencing app connects to Facebook’s Graph application programming interface (API) after downloading and opening the app. This API is the main route through which developers can send and receive data to and from Facebook. 


According to the analysis, Zoom notifies Facebook when an iOS user opens the app, and then provides details on the user’s device, including the model, as well as their time zone, and city they’re connecting from. 

More info and resources: Motherboard, ITPro